Why Some Waiters Squat While Serving
Photo Credit: Kate Townsend
Diners love servers who are naturally good with people. But have you noticed a waiter approach your table with a tray held low and the knees bent in a squat? This seemingly unusual posture might lead you to ask: Why do some waiters squat while serving? Read on to learn some of the reasons why some waiters squat while serving.
- Maintaining Eye Contact and Personal Connection: By squatting, a waiter brings his or her eye level closer to the table. This helps with establishing closer connections with guests, enhancing communication, and fostering a positive dining experience.
- Maintaining Control and Stability: To ensure efficient service without having to lean over awkwardly, some waiters squat in order to reach items on the table more easily. Because squatting lowers the center of gravity, it allows greater stability and control when maneuvering around tables and chairs. As a result, spills, accidents, and potential injuries to both the waiter and the guests are prevented.
- Ergonomic Advantage: Carrying a load of trays, especially for extended periods, can put a strain on the back and legs. Squatting distributes weight across the body more evenly, alleviating pressure on the lower back and legs. This is particularly beneficial for waiters carrying heavy plates or navigating crowded restaurants.
- Professionalism: To enhance the perception of professionalism and dedication to customer service, some restaurants may train their staff to squat while serving. This gesture of respect and attentiveness to the guests explains why some waiters squat while serving.
- Cultural Influence: Squatting or sitting while serving signifies humility and hospitality in certain parts of the world, like Asian cultures. Since it aligns with traditional customs and etiquette, waiters trained in these regions are likely to carry over this practice.
These are some practical and cultural reasons why some waiters squat while serving. It is equally important to note that squatting isn’t the only acceptable serving posture, and not all waiters choose to adopt it. So squatting while serving can be a combination of practicality, comfort, and cultural or professional norms that vary depending on the restaurant and its clientele.